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Job category

• Billing (3)
• Business & Data Analytics (3)
• Business Operations (5)
• Medical & Clinical Operations (7)
• Product (2)
• Training (1)

Skill

• 11
• manage corrective actions 8
• ensure continuous preparedness for audits 7
• ensure compliance with company regulations 6
• perform contract compliance audits 6
• check information on prescriptions 5
• collect healthcare user data under supervision 5
• ensure compliance with disclosure criteria of accounting information 5
• identify accounting errors 5
• participate in medical records' auditing activities 5
• perform clinical coding procedures 5
• audit contractors 4
• collaborate in company's daily operations 4
• conduct workplace audits 4
• revise quality control systems documentation 4
• advise on healthcare users' informed consent 3
• conduct ICT code review 3
• ensure compliance with healthcare regulations 3
• ensure compliance with purchasing and contracting regulations 3
• ensure mining records are maintained 3
• exert a goal-oriented leadership role towards colleagues 3
• follow ethical code of conduct in assessment situations 3
• manage relationships with stakeholders 3
• manage staff 3
• provide advice on breaches of regulation 3
• provide performance feedback 3
• train staff in quality procedures 3
• advise on medical records 2
• analyse business processes 2
• analyse information processes 2
• apply caseload management 2
• clinical coding 2
• conduct continuing professional development workshops 2
• contribute to continuity of health care 2
• coordinate transport staff training 2
• encourage teams for continuous improvement 2
• ensure compliance with accounting conventions 2
• gather feedback from employees 2
• impart business plans to collaborators 2
• implement operational business plans 2
• interact with healthcare users 2
• maintain relationships with doctors 2
• manage a multidisciplinary team involved in patient care 2
• manage a team 2
• manage backlogs 2
• manage key performance indicators of call centres 2
• manage operations in healthcare institutions 2
• manage port operations improvement procedures 2
• managing a business with great care 2
• monitor patients' progress related to treatment 2
• negotiate with stakeholders 2
• oversee clinical information system activities 2
• procure time sheet approval 2
• provide clinical advice to team members 2
• provide feedback on job performance 2
• provide feedback on patient's communication style 2
• provide learning support in healthcare 2
• provide training on quality management supervision 2
• undertake clinical audit 2
• advise on conflict management 1
• align efforts towards business development 1
• allocate numbers to clients' belongings 1
• analyse business objectives 1
• analyse business requirements 1
• analyse call performance trends 1
• analyse claim files 1
• analyse pipeline database information 1
• analyse reports provided by passengers 1
• analyse work-related written reports 1
• apply conflict management 1
• attend to ICT systems quality 1
• call quality assurance management 1
• carry out inventory control accuracy 1
• check deliveries on receipt 1
• check payrolls 1
• check shipments 1
• communicate analytical insights 1
• communicate with customer service department 1
• complete evaluation forms of calls 1
• conduct evaluation of quality standards 1
• consult with business clients 1
• consult with stakeholders on implementation of a production 1
• coordinate operational activities 1
• create a work atmosphere of continuous improvement 1
• deliver business research proposals 1
• develop documentation in accordance with legal requirements 1
• develop employee retention programs 1
• develop staff 1
• develop strategy to solve problems 1
• draft project documentation 1
• enforce customer's debt repayment 1
• engage with stakeholders 1
• ensure client orientation 1
• ensure compliance with environmental legislation 1
• ensure point of sale material availability 1
• establish daily priorities 1
• evaluate education programmes 1
• evaluate performance of organisational collaborators 1
• handle customer complaints 1
• identify improvement actions 1
• identify market requirements for ICT documentation 1
• identify process improvements 1
• identify training needs 1
• improve business processes 1
• liaise with auditors 1
• maintain database performance 1
• maintain high quality of calls 1
• maintain relationship with customers 1
• make strategic business decisions 1
• manage aftersales processes to comply with business standards 1
• manage claims process 1
• manage gambling finances 1
• manage gaming cash desk 1
• manage operational budgets 1
• manage production changeovers 1
• manage project changes 1
• manage revenue 1
• map out customer requirements into pragmatic actions 1
• measure call quality 1
• monitor cashiers 1
• monitor communication channels' performance 1
• monitor contractor performance 1
• monitor customer inquiries 1
• monitor field surveys 1
• monitor organisation climate 1
• monitor quality of broadcasts 1
• monitor staff absences 1
• participate in training sessions 1
• perform business analysis 1
• perform contract reporting and evaluation 1
• perform debt investigation 1
• perform failure analysis of production process 1
• perform project management 1
• plan shifts of employees 1
• programme work according to incoming orders 1
• provide objective assessments of calls 1
• provide on-site training in aquaculture facilities 1
• provide operational efficiency training to employees 1
• receive key information about projects 1
• report on overall management of a business 1
• resolve conflicts 1
• resolve difficult account allocation cases 1
• supervise accounting operations 1
• train staff on call quality assurance 1
• write production reports 1

Country

• India (15)
• Philippines (5)
• Puerto Rico (1)

State or region

• Central Visayas (1)
• Metro Manila (4)
• San Juan (1)
• Tamil Nadu (7)
• Telangana (3)
• Uttar Pradesh (5)

City

• Cebu City (1)
• Chennai (7)
• Hyderabad (3)
• Makati City (3)
• Noida (5)
• San Juan (1)

Divisions

• (21)

ExternalIdNew

• 2322083 (1)
• 2326266 (1)
• 2335897 (1)
• 2342898 (1)
• 2344763 (1)
• 2345389 (1)
• 2345967 (1)
• 2347378 (1)
• 2348735 (1)
• 2349051 (1)
• 2350298 (1)
• 2350335 (1)
• 2350500 (1)
• 2350503 (1)
• 2350505 (1)
• 2350509 (1)
• 2350724 (1)
• 2351963 (1)
• 2351973 (1)
• 2352392 (1)
• 2355358 (1)

Segment

• Optum Global Advantage (21)

JobFunction

• Business Analysis (2)
• Clinical Admin & Processing (1)
• Collections (3)
• Data Analytics (1)
• General Operations Management (5)
• Medical Coding (6)
• Training Delivery-Operatnl (1)
• User Experience Design (2)

Vanity

• AI (1)
• Aide (21)
• Analytics (4)
• Architect (1)
• business analyst (1)
• Business Analyst (1)
• business process (1)
• Clinical (4)
• Consulting (1)
• Contract (20)
• data engineer (1)
• data engineering (1)
• director (5)
• EHR (2)
• EMR (2)
• epic (2)
• lead (17)
• Medical Coding (5)
• pharma (21)
• product manager (1)
• relations (7)
• Revenue Cycle (4)
• Sales (1)
• Supervisor (9)
• User Experience (2)
• UX (1)
• workforce management (1)

Division

• OG Adv Cap Augmentation-Other (2)
• OG Adv Capacity Augmentation (2)
• OG Adv Claims Capblty (2)
• OG Adv RCM Capblty (15)

Company

• Optum (21)

Business

• Optum (21)

Job Level

• Individual Contributor (1)

BusinessSegment

• C&S Central Region (15)
• C&S East Region (32)
• C&S West Region (24)
• Call Advocacy & Scheduling Ops (4)
• Care & Disease Management Ops (18)
• Care Delivery - Region 1 (47)
• Care Delivery - Region 2 (80)
• Care Delivery - Region 3 (120)
• Care Delivery - Region 4 (297)
• Care Delivery - Region 5 (198)
• Care Delivery - Region 6 (403)
• Care Delivery - Region 7 (15)
• Care Delivery - Region 8 (6)
• Care Delivery Shared Svcs (5)
• Care Delivery Shared Svcs West (4)
• Care Services- Clinical (10)
• Chief Digital Office (CDO) (16)
• Client Experience & Operations (1)
• Clin Ldrshp & Accountability (12)
• Clinical & Comm Connections (1)
• Consumer Office (2)
• Consumer Product Office (3)
• Core Operations ECS (2)
• Corporate Services (4)
• E&I Administration (1)
• E&I Affordability (1)
• E&I East (2)
• E&I Healthcare Econ & Pricing (4)
• E&I Local Markets (1)
• E&I National Accounts (1)
• E&I Ops - UMR Operations (1)
• E&I Pricing & Underwriting (2)
• E&I Surest (2)
• E&I UMR Group (2)
• E&I West (5)
• ECS ADMIN & STRAT (1)
• Ent Marketing & CO (3)
• Ent Tech Infra Pltfrms Svcs (13)
• Enterprise Security (21)
• Finance (7)
• Government Programs Marketing (2)
• Govt Consumer Operations (1)
• Govt Programs Quality-Stars (1)
• Home and Community Dept (108)
• Landmark Health (7)
• Legal/Risk Management (3)
• LHC GROUP BC (2299)
• M&R Peoples Health (9)
• M&R Sales (20)
• Medicare & Retirement Finance (4)
• OG Adv Admin & Strategy (10)
• OG Adv APAC-1 (227)
• OG Adv APAC-2 (1)
• OG Adv Bus Capability Grp 1 (4)
• OG Adv Bus Capability Grp 2 (21)
• OG Adv Bus Capability Grp 3 (3)
• OG Adv Bus Capability Grp 4 (5)
• OG Adv Finance (10)
• OG Adv Human Capital (117)
• OG Adv Ireland (40)
• OG Adv Other/Shared Svcs (3)
• OG Adv Puerto Rico (2)
• OG Advantage United Kingdom (4)
• OH Non-Platform Admin (10)
• OI Advisory and Implementation (11)
• OI Operations (132)
• OI Payer Market (1)
• OI Product (17)
• OI Provider Market (31)
• Optum AI, Data & Analytics (25)
• Optum Behavioral Care (91)
• Optum Behavioral Health (18)
• Optum Corporate (6)
• Optum Finance & Accounting (9)
• Optum Financial (11)
• Optum Growth Operations (2)
• Optum Health Financial Tech (6)
• Optum Health Services Admin (7)
• Optum Health Solutions (2)
• Optum Insight Tech Eng (28)
• Optum Tech - Executive (3)
• Optum Tech UHC Technology (38)
• OptumInsight Executive (5)
• OptumRx Clinical (1)
• OptumRx Community Pharmacy (171)
• OptumRx Frontier Therapies (1)
• OptumRx Growth & Retention (3)
• OptumRx Home Delivery (3)
• OptumRx Industry Relations (2)
• OptumRx Infusion Pharmacy (45)
• OptumRx PBM Operations (6)
• OptumRx Specialty (116)
• OptumRx Specialty Holdings (1)
• OptumRx Workers Comp (3)
• OptumServe (43)
• ORX and OFS Technology (18)
• People Team (6)
• Region Management (4)
• UHC Controllership (1)
• UHC Corp Admin & Human Capital (7)
• UHC Services LCRA (3)
• Utilization Management Ops (23)

FullAddress

• Arham Estate, Hyderabad, India 500081 (1)
• Ayala Avenue, FL 18-21, Makati, Philippines 01200 (3)
• BLDG O-UP AYALALAND TECHNOHUB, BARANGAY UP CAMPUS, , COMMONWEALTH AVE-DILIMAN , Quezon City, Philippines (1)
• Chennai, India (6)
• FLOORS 11 - 12 - AND - 14, FILINVEST CYBERZONE TOWER 1, , SALINAS DRIVES, Cebu City, Philippines (1)
• Ground Floor North Block, Tamarai Tech Park Jawaharla, Chennai, India 600032 (1)
• Hyderabad, India (2)
• Noida, India (5)
• San Juan, United States (1)

JobCode

• APC002 (1)
• BIL022 (1)
• BIL024 (1)
• BIL025 (1)
• BUS001 (1)
• BUS004 (1)
• BUS061 (4)
• BUS062 (1)
• MCO100 (1)
• MCO401 (1)
• MCO402 (5)
• PRD072 (2)
• TRN020 (1)

Work setting

• Core On-Site (15)
• Hybrid (5)
• Remote (1)

Brand

• Optum Global Advantage (21)